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CRASH Services are Northern Ireland’s largest accident management company and are here to help after an accident.

Since the business was founded in 1996, CRASH Services have assisted over 100,000 local motorists.

CRASH Services aim to take away the hassle and get you back on the road as quickly as possible.

They can arrange vehicle recovery, collision investigation, organise repairs, provide a replacement vehicle, liaise with insurance companies and offer legal and medical assistance.

There is no fee for the accident management service as all costs are recovered from insurers involved.

CRASH Services can assist any motorist, no matter what you drive or whoever you are insured with.

A recent independent audit described CRASH Services as ‘Best In Class’. The independent auditors carried out the review of the claims handling processes, focusing on the company’s hire and repair services.

Highlights of the report include the auditor describing CRASH as “without doubt, one of the most efficient credit hire and repair service providers we have encountered.” The independent consultant also found that CRASH Services’ average hire duration period in repair cases was an impressive 43% shorter than those assessed in other similar businesses.

CRASH Services can take away all the hassle from the claims process and provide a ‘best in class’ service which; arranges vehicle recovery, collision investigation, organises repairs, provides a replacement vehicle, liaises with insurance companies and offers legal and medical assistance.

About our services

Vehicle Recovery

Our partner network enables quick and easy recovery anywhere in NI, UK and ROI. After giving us a call, we will arrange for your vehicle to be collected at the scene. We promise that our recovery vehicles will be with you within the hour to collect your vehicle. We can arrange for your vehicle to be collected from the scene, whether you were at fault, not at fault or split responsibility. Our drivers are reliable, friendly and will do all they can to help. We promise to handle the situation with the upmost respect and ensure we do everything we can to make the whole process as easy on you as possible.

Accident Repairs

We can organise guaranteed and approved repairs to your vehicle. We have a substantial network of trusted repairers that we can avail of at anytime. If you wish to use your own repairer that is not a problem, we can also arrange this for you. We promise that your car is repaired to the highest standard possible and is returned to you as soon as possible.

Replacement Vehicles

We supply all kinds of vehicles, including prestige models, commercial vehicles, motorbikes, PSV taxis and dual controls. No matter what you drive we will try our best to ensure you receive a vehicle suited to your daily needs.

Insurance Claims

We can deal with any insurer in the market. We have experience of dealing with over 80,000 motor claims and can deal with any insurer in the market. After an accident, dealing with your insurance is the last thing you want, so why not let us deal with it? If you are not at fault, instead of making a claim on your own insurance policy which affects your no claims bonus, at CRASH our claims team will help you claim against the other person’s insurance company. As a result, you will have no excess to pay and your no claims bonus will be unaffected.

Legal Assistance

Our expert panel of solicitors will work on your behalf and offer an indemnity policy for legal costs. As you may know, there can be complications with the other party when it comes to claiming from their insurance policy. So, to help you out, we have an expert team of Solicitors available to our customers to help deal with these complications. We will provide an indemnity policy to cover legal expenses, repairs and hire not revered from the other party. They will help pursue compensation if you are injured following the accident and will pursue compensation for any reduction in the value of your vehicle as a result of the accident. They will ensure that you receive the compensation you deserve after your accident.

Medical Assistance

Let us help you deal with your injury. If you sustain an injury as a result of a road traffic accident, we can guide you through the rehabilitation process. As if having a car accident isn’t traumatic enough having injuries only makes the situation harder and more stressful. So let us help deal with your injury and take the hassle out of finding the best medical care. If you are not at fault we can ensure that you receive the best medical help available to you. We want to ensure that you have no hassle from the start of the process to the end and we will do our best to help you get back on your feet again.

If you’ve been in an accident, CRASH Services can take care of everything at no cost to you.

Contact us on 028 9066 0244 for further help and advice or visit


Frequently Asked Questions

Find answers to the most frequently asked questions about our service.

After you’ve been in an accident, you’ll feel a range of emotions: anger, frustration, fear, and confusion. You may not even know what to do.

By using an accident management company like CRASH Services, you can eliminate the stress of dealing with the aftermath of a collision that was not your fault.




We are proud to help our customers, visit today for some examples of the fantastic feedback we received recently.


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Contact details

Address: Canal House, 27-29b St. Marys Street, Newry, BT34 2AA

Telephone: 028 9066 0244



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