Since we launched in 1964, Topshop has become a major style authority and one of fashion’s biggest success stories. Capturing the zeitgeist every season, we exemplify up-to-the-minute affordable style, while our brave and irreverent approach has endeared fashion-conscious shoppers and industry icons alike.

With over 300 stores in the UK, Topshop can also be found in 31 countries around the world, while ships internationally to over 100 countries.

An attitude that is accessible to all and a promise always to be the first with new trends are the drivers of our brand. By liking our Facebook page, you will be the first to hear of new arrivals, style inspiration and news.

We love hearing your thoughts and seeing how you wear Topshop but please remember any information posted on our page is public and should not contain any personal data, yours or anybody else’s. Any comments we deem to be a breach of Facebook’s terms of use, such as offensive, defamatory, spam, obscene or discriminatory content, or anything intended to be bullying, intimidation or harassment, may be deleted and repeat offenders blocked.

Any questions regarding order status, product/store information and any general enquiries shared on our wall or sent as a private message will be responded to by our customer care team as soon as possible.

For a speedier response to customer care queries, please email or ring our Customer Care team. All contact information and FAQs can be found here:

Please note our social media customer care operating hours are: Mon – Fri 06:00-21:15, Sat 06:00-21:00 and Sun 06:00 – 21:00 BST.

Our phone lines are open between Mon – Fri 09:00-21:00, Sat – Sun 09:00-18:00 BST.

Any queries addressed to our Instagram and Twitter page (@topshop) whether as comment or direct message will be monitored by our community team between Mon-Fri 09:00-17:00 BST.

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